1. What sizes do you offer? We carry sizes from XS to XXL (some styles up to 3XL). Check the detailed size chart on each product page for bust, waist, hip, and length measurements.
2. Are your dresses true to size? Most dresses run true to size. Flowy/maxis may feel slightly relaxed, while bodycon/fitted styles run true or slightly small. Always refer to the size chart and customer reviews/photos for the best fit.
3. What are the shipping options and times? We offer three convenient options for US customers:
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Express Shipping (3–6 business days): $20 – Fast delivery when you need it quick
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FREE Shipping (7–14 business days): $0 – Our most popular no-cost option
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Free Standard Shipping (7–14 business days): $10 – Balanced speed and value
All orders ship from US warehouses (or trusted partners) with tracking provided. Times are estimates and may vary during holidays or peak seasons.
4. Can I track my order? Yes! You'll receive a tracking number via email once your order ships. Check status anytime in your account or on the carrier's website.
5. What is your return & exchange policy? Returns or exchanges accepted within 30 days of delivery for unworn, unwashed items in original packaging with tags attached. Sale/final sale items are non-returnable. Contact us to start — we'll make it simple.
6. How do I care for the dresses? Most are machine-washable (cold/warm water, gentle cycle).
- Follow the care label (usually hang dry or low tumble dry).
- Avoid bleach and high heat to keep colors vibrant and fabric soft.
- For delicate fabrics (chiffon, satin): Hand wash or dry clean recommended.
7. Do you have a physical store? We are currently online-only to offer the best selection, prices, and convenience across the US.
8. Do you offer international shipping? Currently focused on the US market. If you're outside the US and interested, reach out — we may expand soon!
